Frequently Asked Questions

While we won't be able to answer ALL your questions, we've compiled a series of questions our office receives frequently. Have a specific questions you can't find the answer to below? Head over to our Contact page to shoot us a note or give us a call.

Q: Do you take new patients?
A: Yes! We gladly accept new patients and are excited to meet you!

Q: What insurance do you accept?
A: We are PPO providers for Aetna, Cigna, Blue Cross Blue Shield, Humana, GEHA and Sunlife. We are a Premier provider for Delta Dental and select MetLife.

Q: Do you have insurance options for retired individuals?
A: Give us a call and chat with Mary. She has some knowledge about individual insurance plans and their pros and cons.

Q: At what age should I start bringing my child to the dentist's office?
A: We recommend a child's first appointment around age 3. As with everything, if you see a problem while brushing before 3 years old, please give us a call. Not all children will cooperate with us at such a young age, but we'll try to work with them, never pushing to inadvertently scare them of the dentist office. 

Q: What payment options do you take?
A: Cash, Credit Card (Mastercard, Visa, Discover, American Express), CareCredit and Lending Club

Q: What is your appointment cancellation policy?
A: We always send patients a reminder post card and we give you a call the day before. Should you still need to cancel or reschedule, we require at least 24 hours notice. Less than 24 hours notice or no-shows may be subject to a $25 cancellation fee. 

Q: What are the hours you are open?
A: Monday-Wednesday 8:00am - 5:00pm, Thursday 7:00am - 3:00pm, Closed for lunch, Closed Friday-Sunday.